Category: Communication

bad customer service

Are You Risking Brand Damage with Bad Customer Service?

Building a successful brand takes time. Unfortunately, causing irreparable damage to it can happen all too quickly and easily. One of the...

Toucan Telemarketing prospecting

Toucan Telemarketing Creates Opportunities Through Exploration

Manufacturers can have fixed ideas about their customers and their markets, but could this be holding them back With many specialist...

telemarketing skill

Telemarketing: Could You Master This Underrated Skill?

For anyone seeking a career in marketing, telemarketing might not be their top priority, but it is a frequently misunderstood marketing...

gatekeeper no entry

Toucan Telemarketing Improves Appointment-Setting Success

Successful business appointments, the ones that lead to contracts, are not always easy to arrange. Anyone looking to get in front of...

telemarketing used to improve first impressions

First Impressions: How Can Your Business Make an Impact?

First impressions count in business. We all know the saying about not judging a book by its cover, but that is exactly what people do. In...