Category: Communication

live chat

Can Live Chat Save Your Business Reputation?

If the internet is a giant convenience store what are the specific qualities that make it convenient for people to use? The internet is...

global lead generation

Lead Generation: Is it a Global Marketing Problem?

Lead generation is a top concern for international companies. Many global brands fail to meet their lead generation targets.  According to...

live chat

Will Live Chat Increase Website Visitor Success?

Live chat is transforming how businesses interact with their customers online. It provides greater opportunities for discovering...

B2B telemarketing

How Effective is B2B Telemarketing?

There is a common misconception that B2B telemarketing is simply aggressive, persistent cold-calling involving young, inexperienced staff....

manned live chat

Solicitors: Could Live Chat Improve Your Engagement?

Earlier in 2017, the Legal Ombudsman announced it was extending its live chat service to cover all service providers, as well as claims...