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telemarketing

What’s Your Telemarketing Strategy for Sales Growth?

Your business probably has the people and tools in place to react to new leads and inbound enquiries. But you might lack an actual strategy...

Toucan Telemarketing

What are the Biggest Risks You Might Not be Aware of When You’re Choosing a Telemarketing Partner?

Choosing the right outsourced telemarketing partner is a business-critical decision. The horror stories circulating about incompetence,...

Toucan Telemarketing

Toucan Telemarketing Affirms the Value of Flexibility During COVID

As Britain’s workforce continues to transition back into the ‘new normal’, things have changed for Toucan Telemarketing. The...

Toucan Telemarketing connecting people

Toucan Telemarketing Stays Connected During the Crisis

As the whole nation adapts to new and varied working patterns, one team is prepared for the changes. Paula Bates, Managing Director at...

customer acquisition customer retention

Is Customer Acquisition or Customer Retention More Valuable?

They say customer acquisition costs far more than customer retention – up to five times, in fact. While sales teams may have a sole focus...