Tag: business telemarketing, customer acquisition, customer acquisition cost, customer acquisition strategy, customer retention, customer retention rate, customer retention strategies, Paula Bates, sales cycle, tele marketing, telemarket, telemarketing, telesales company, Toucan Telemarketing, what is customer retention
Is Customer Acquisition or Customer Retention More Valuable?
They say customer acquisition costs far more than customer retention – up to five times, in fact. While sales teams may have a sole focus...
What are the Keys to Increasing Customer Retention?
It is more profitable to retain an existing customer than to find and convert a new one. However, too many companies do not focus on...