Category: Communication

global lead generation

Lead Generation: Is it a Global Marketing Problem?

Lead generation is a top concern for international companies. Many global brands fail to meet their lead generation targets.  According to...

telemarketing

First Impressions: Does Telemarketing Make an Immediate Impact?

First impressions count in business. We all know the saying about not judging a book by its cover, but that is exactly what people do. In...

live chat

Will Live Chat Increase Website Visitor Success?

Live chat is transforming how businesses interact with their customers online. It provides greater opportunities for discovering...

B2B telemarketing

How Effective is B2B Telemarketing?

There is a common misconception that B2B telemarketing is simply aggressive, persistent cold-calling involving young, inexperienced staff....

manned live chat

Solicitors: Could Live Chat Improve Your Engagement?

Earlier in 2017, the Legal Ombudsman announced it was extending its live chat service to cover all service providers, as well as claims...